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Rocket Surgery Made Easy:
The Do-It-Yourself Guide
to Finding and Fixing
Usability Problems
The Big Honkin' Test | Do-It-Yourself Testing | |
---|---|---|
Time spent for each round of testing |
1-2 days of tests + one week to prepare briefing + steps to decide what to fix |
one morning: testing + debriefing + deciding what to fix |
When do you test? | When the site is nearly complete |
Continually through the dev process |
Number of rounds of testing | one/two (time&money restrictions) | once every month |
Number of participants in each round | 5-10 | 3 |
Who do you test with? |
Carefully recruited people who are like your audience | Recruit loosely |
Where do you test? |
Rented facility with one-way mirror |
On-site with screen sharing software |
Who watches? |
Not many people can afford 2-3 days off-site | More people can make it |
Reporting |
Someone spends at least a week preparing the report |
1-2 pages email summarizes decisions made during debriefing |
Who identifies the problems? |
The person running the tests analyzes the results and recommends changes |
The entire development team and any interested stakeholders compare notes and decide |
Primary purpose |
A categorized, priorized list of many problems |
A short list of the most serious problems |
Record video of participants face? |
Yes. Observers need to see reactions | No. Voice is enough |
Costs | 5-15K$ per round | 500$ per round |